Naga88 Privacy Policy — Your data is our responsibility
Last updated: January 2025
Why this policy matters
Naga88 places the highest priority on protecting the personal information of users in Bangladesh. We believe that a user's personal information is entirely their own asset, and keeping it secure is our core responsibility. This privacy policy will clearly inform you about what types of information we collect, how we use it, and under what circumstances it may be shared. You should read this policy carefully before using our platform. This policy describes both your rights and our obligations in detail.
Information we collect
When you register at naga88, we collect your name, email address, mobile number, and date of birth. Some identity verification information may also be required for account verification. For financial transactions, payment method details are stored in encrypted form. Your device type, browser information, and IP address may be collected automatically — this is primarily used to improve security and service quality. Information you voluntarily provide through the contact form or support chat is also retained in our records.
- Registration information: name, email, mobile number
- Identity verification information: national ID card or passport
- Financial information: transaction history and payment methods
- Technical information: IP address, device information, cookies
- Usage information: game activity, login times, and preferences
Purpose of data use
The information we collect is primarily used to provide you with the best gaming experience and to keep your account secure. Financial information is necessary to process deposits and withdrawals smoothly. By analyzing your preferences and gaming patterns, we can present more relevant services and offers. Information is analyzed to detect and prevent fraudulent activity. It may also be used to meet regulatory requirements and comply with legal obligations. We do not sell your information to third parties for marketing purposes without your consent.
Information sharing and third parties
Naga88 does not sell or transfer your personal information to third parties for any commercial purpose. However, limited information may need to be shared with payment processing companies and identity verification providers. These partners operate under strict confidentiality agreements and may only use the information for the specific purpose for which it was provided. Information may be disclosed to relevant authorities in response to legal directives or court orders. Specific information is shared with regulatory bodies as needed to ensure responsible gaming. In all cases, only the minimum necessary information is shared.
Data storage and security
All data stored on our servers is protected with industry-standard encryption technology. Data transmission is kept secure using SSL/TLS protocols. Multi-layer firewalls and access control systems are maintained to prevent unauthorized access. Regular security audits are conducted to quickly identify and address any vulnerabilities. Even after your account is closed, certain data may be retained for a specified period as required by legal obligations, after which it is securely deleted.
Your rights and choices
You have the right to request access to, correction of, and deletion of your personal information. The ability to opt out of marketing communications is available at any time. Much of your information can be managed directly from your account settings. Contact our support team for any data-related requests or complaints. We strive to respond to legitimate requests and aim to provide a resolution within a maximum of 30 business days. You also have the right to object to the processing of your personal information and to request that processing be restricted in certain circumstances.
Cookies and tracking technologies
The naga88 website uses cookies that enhance your browsing experience and help remember your login information. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period of time. We use analytical cookies to understand which parts of the site are used most frequently and to improve service quality. Cookies can be disabled from your browser settings, though this may limit some functionality of the platform. We do not use third-party advertising tracking cookies.
Policy changes and updates
This privacy policy may be updated from time to time due to business needs or legal changes. For any significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after a policy update will be considered as your acceptance of the new policy. Previous versions of the policy may be available upon request. Always check the last updated date shown at the top of this page to confirm the current status of the policy.